{"id":5627,"date":"2014-01-08T02:06:36","date_gmt":"2014-01-08T09:06:36","guid":{"rendered":"https:\/\/www.cgqmltxe.shop\/vitalvegas\/?p=5627"},"modified":"2023-03-29T06:24:42","modified_gmt":"2023-03-29T13:24:42","slug":"dirty-little-secret-las-vegas-hotels-outsource-concierge-services","status":"publish","type":"post","link":"https:\/\/www.cgqmltxe.shop\/vitalvegas\/dirty-little-secret-las-vegas-hotels-outsource-concierge-services\/","title":{"rendered":"Dirty Little Secret: Some Las Vegas Hotels Outsource Their Concierge Services"},"content":{"rendered":"\n

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It’s a bit of a dirty little secret on The Strip, but a number of high-profile Las Vegas hotels are quietly shutting down their internal concierge departments, replacing them with a third-party company whose sole mission is to sell show tickets and tours.<\/p>\n

We first got wind of this concerning trend when Paris Las Vegas shut down its entire concierge department, then heard it would close its Rendezvous concierge lounge on the hotel’s 31st floor.<\/p>\n

The hotel’s concierge team has been replaced by an outside company called Tickets & Tours, which in turn is owned by a company called Entertainment Benefits Group<\/a> (yes, Entertainment Benefits Group), self-described as a company that “leverages substantial volume and buying power to maximize the benefits for its clients, supplier partners and end users through multiple brands and platforms.”<\/p>\n

Note: We’re the “end users,” in case that was unclear.<\/p>\n